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Pricing

Simple. Fair. Transparent.

You always see an estimated fare before your trip begins. You pay for the trip you actually take, with no hidden fees.

See it before you book

Your estimate is on screen before you confirm. Nothing is booked until you do.

Shorter trip, lower fare

The final fare follows the trip you actually took. If it is shorter, you pay less.

No driver, no charge

If we can’t find you a driver, you don’t pay anything.

Taxes included

The price you see already includes tax. No extra lines appear later.

How a fare is built

What goes into your price

Rates are set per area, so the app is the place to see the exact figure for your trip.

Your trip

A base fare plus the distance and time of your journey, with a minimum fare for very short trips.

Getting your driver to you

If your driver needs a lift to reach you, that is included in your estimate. If they are close enough to walk, it costs nothing.

Busy times

At the busiest times prices can be higher. You always see it in the estimate before you confirm.

Promo codes

Have a code from SteerSafe or a partner venue? Add it in the app and the discount comes off your fare.

Scheduled rides (at least 15 minutes ahead) are quoted when you book, and the estimate is updated once a driver is assigned.

Cancellations

Change of plans? Cancel for free early on.

Your driver's time matters too, so later cancellations may carry a fee. The app always tells you the exact amount before you confirm a cancellation.

When you cancelWhat you pay
While we look for a driverFree
Shortly after a driver accepts (grace period)Free
After the grace period, before your driver arrivesCancellation fee
After your driver reaches your carPart of your fare
You don’t show up after the waiting timeNo-show fee

Payment

Pay the way that suits you

Pay in cash, or with a saved card where available. You choose before you confirm, and your trip summary with the final fare is in the app after every trip.

Check your price in the app

Enter your pickup and destination to see your estimate. It's free to look.

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